Our Privacy Policy

This page describes how the website handles the treatment of the personal data of the users who consult it. This information is provided – also in pursuance of European General Data Protection Regulation n. 679/2016, GDPR–  to any entity having to do with the web-based services that are made available by Società Cooperativa Sociale Zaffiria via Internet as from the following address:


which corresponds to the home page of our official web site. The information provided only applies to our web site and does not concern any web sites that may be visited by an user via external links.


Visiting this site may result into the processing of data concerning identified or identifiable persons.
The data controller is Società Cooperativa Sociale Zaffiria with registered office in Rimini (Italy),  Via Lamone 18D – 47924.


The Data Protection Officer (DPO) is available at the following address: Centro Zaffiria – Person in charge of Personal Data Protection, Via Lamone 18 / D, IT – 47924 Rimini, email: centrozaffiria@gmail.com.


  • The data subject has given consent to the processing of his or her personal data for one or more specific purposes;
  • processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
  • processing is necessary for compliance with a legal obligation to which the controller is subject;
  • processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  • processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.


The Controller takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data. Processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated.
The treatments connected to the web services of this site take place at the aforementioned headquarters of the Cooperative and are only handled by personnel in charge of processing. In case of need, the data related to the newsletter service can be processed by the staff of the cooperative that takes care of the maintenance of the technological part of the site, at the headquarters of the cooperative.

No data deriving from the web service is communicated or disseminated.

Personal data provided by users who request dispatch of informative material (CD-ROMs, publications, newsletters, replies to queries, etc.) are used only to perform the service or provision requested and are communicated to third parties only where this is necessary for this purpose (sending and sending services).


The Data are processed and stored for the time required by the purposes for which they were collected. Therefore:

  • Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of the contract is completed.
  • Personal Data collected for purposes related to the legitimate interest of the Data Controller will be retained until such interest is met. The User can obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Data Controller.
    When the processing is based on the consent of the User, the Data Controller may retain the Personal Data for a longer period until such consent is revoked. Furthermore, the Data Controller may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or an order of an authority.
    At the end of the storage period the Personal Data will be deleted. Therefore, at the end of this term the right of access, cancellation, rectification and the right to data portability can no longer be exercised.


Navigation Data

The information systems and software procedures relied upon to operate this web site acquire personal data as part of their standard functioning; the transmission of such data is an inherent feature of Internet communication protocols.

Such information is not collected in order to relate it to identified data subjects, however it might allow user identification per se after being processed and matched with data held by third parties.

This data category includes IP addresses and/or the domain names of the computers used by any user connecting with this web site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of such requests, the method used for submitting a given request to the server, returned file size, a numerical code relating to server response status (successfully performed, error, etc.), and other parameters related to the user’s operating system and computer environment.

These data are only used to extract anonymous statistical information on website use as well as to check its functioning; they are erased immediately after being processed.

The data might be used to establish liability in case computer crimes are committed against the website; except for this circumstance, any data on web contacts is currently retained for no longer than seven days.

Data Provided Voluntarily by Users

Sending e-mail messages to the addresses mentioned on this website, which is done on the basis of a freely chosen, explicit, and voluntary option, entails acquisition of the sender’s address, which is necessary in order to reply to any request, as well as of such additional personal data as is contained in the message(s).

Specific summary information notices will be shown and/or displayed on the pages that are used for providing services on demand.


On Zaffiria websites we use cookies to collect information useful for improving the online experience of the user.

What is a cookie?

Cookies are small text strings that the sites visited by the user send to his terminal (usually the browser), where they are stored before being re-transmitted to the same sites at the next visit of the same user. During the navigation on a site, the user can also receive cookies on their terminal that are sent from different websites or web servers (so-called “third parties”), on which some elements may exist (such as, for example, images, maps, sounds, specific links to pages of other domains) on the site that the same is visiting.
Cookies, usually present in users’ browsers in very large numbers and sometimes even with long temporal persistence, are used for different purposes: execution of computer authentication, monitoring of sessions, storage of information on specific configurations concerning users accessing the server, etc.

Our site uses the following cookies, divided according to the objectives pursued:

  • Strictly necessary cookies: belong to the type of technical cookies and are those cookies that allow the functioning of the web pages. It is possible to disable these cookies, but it is specified that in their absence the operation and navigation on the pages of this site would in fact be impossible.
  • Optimization cookies: they are also technical cookies and include cookies that are used to collect information of a statistical nature and that are collected in aggregate form. They have the sole purpose of improving the performance of the site itself. For example, optimization cookies are those used to identify the pages of the site that are most visited and allow the user to structure the layout so as to facilitate consultation. This classification also includes those third-party cookies that perform the same function (for example, Google Analytics and the like only if they are treated anonymous data in aggregate form).
  • Third-party cookies: are represented by all those cookies that are received not directly from the site of the owner, but from sites managed by other companies or entities. A classic example of this type of cookie is given by the presence of “social plugins” for Facebook, Twitter, Google+, LinkedIn, Youtube. These are parts of the page visited generated directly by the aforementioned sites and integrated into the page of the host site. The social plugins are used in order to make it possible to share content on different social networks.
    The presence of these plugins involves the transmission of cookies to and from all sites managed by third parties. The management of information collected by “third parties” is governed by the relevant information to which reference is made.
  • Facebook profiling cookies, more precisely this site uses Facebook’s pixel tags, in order to provide, protect and understand products, services and listings inside and outside of Facebook services. For more information on these cookies https://m.facebook.com/help/cookies/

Our technical cookies are generated by the use of WordPress and Google Sites; those of third parties are generated by various services integrated into our sites. Below is a list of all the services that could write and / or read cookies on the computers of users who visit our sites.

For each entry is shown the link to the related technical sections on cookies and privacy for any further information.

Here is a list of Google Analytics cookies used by our site:
__utma: This cookie contains information on: when the user first visited the site, when was the last visit and how many times he visited it.
__utmb: This cookie stores when the user has uploaded the site. In combination with the cookie __utmc this cookie can give information on the duration of the user’s visit.
__utmc: This cookie contains information on when the user leaves the site. In combination with the cookie __utmb this cookie gives information on the duration of the visit.
__utmv: This cookie is used for individual content and is used for user-defined analyzes
__utmz: Contains information about which site visited the user before arriving on the site in question. Information on the search engine and the search words used or where the IP address is registered may also be saved.

The banner that opens at the first entry on the web page allows access to the management screen of the different cookies used through which the visitor can prevent the use of unnecessary cookies. The expected setting is always editable.
The choices made regarding the management of cookies are necessarily stored using a technical cookie.
We do not use cookies to transmit information of a personal nature, nor are used c.d. persistent cookies of any kind, or systems for tracking users.
The use of c.d. session cookies (which are not stored permanently on the user’s computer and disappear when the browser is closed) is strictly limited to the transmission of session identifiers (consisting of random numbers generated by the server) necessary to allow safe browsing and efficient site.
I c.d. session cookies used on this site avoid the use of other technologies that could compromise the privacy of users’ browsing and do not allow the acquisition of personal identification data.


Since the site of Social Cooperative Society Zaffiria uses third-party cookies (Google Analytics, WordPress and Google+) in accordance with the requirements of the Authority for the Protection of Personal Data, below is a link to the relevant Privacy Policy.


Cookies can also be managed via browser settings. At any time you can accept, reject cookies or decide to set a warning before accepting a cookie from the sites visited.
The procedures to manage cookies differ depending on the browser used, by accessing the guide section of the latter you can understand how to manage the settings. We inform you that changing the settings will have an impact only on certain browsers and devices; in order to align the behavior to other devices, it is necessary to repeat the operation on each browser.
We also remember that by disabling some cookies the website may not be able to provide certain services.
Below are the links to the main browsers currently on the market for the purpose of modifying the above navigation session settings.
• Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
• Firefox: https://support.mozilla.org/it/kb/Gestione%20dei%20cookie
• Internet Explorer: http://windows.microsoft.com/it-it/windows-vista/block-or-allow-cookies
• Safari: https://support.apple.com/it-it/HT201265
By continuing to browse through access to another area of ​​the site or to any other site in the zaffiria.it domain or by selecting an item of the same, the user gives his consent to the use of cookies as described above. The changes made by the user to their browser in order to disable cookies are reserved.


Subject to the specifications made with regard to navigation data, users are free to provide the personal data either to be entered in Newsletter or referred to in contacting the Società Cooperativa Sociale Centro Zaffiria to request delivery of information materials and other communications. Failure to provide such data may entail the failure to be provided with the items requested.


Pursuant to European Regulation 679/2016 (GDPR) and national legislation, the User can, in accordance with the procedures and within the limits established by current legislation, exercise the following rights:

  • withdraw consent at any time. The User can withdraw consent to the processing of their Personal Data previously expressed.
  • oppose the processing of your data. You may object to the processing of your data when it occurs on a legal basis other than consent. Further details on the right of opposition are indicated in the section below.
  • access your data. The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the Data processed.
  • verify and request rectification. The User can verify the correctness of his Data and request its updating or correction.
  • obtain treatment limitation. When certain conditions are met, the User may request the limitation of the processing of their Data. In this case, the Data Controller will not process the Data for any other purpose other than their conservation.
  • obtain the erasure or removal of their Personal Data. When certain conditions are met, the User can request the cancellation of their Data by the Owner.
  • receive your data or have it transferred to another holder. You have the right to receive your data in a structured format, commonly used and readable by automatic device and, where technically feasible, to obtain the transfer without hindrance to another holder. This provision is applicable when the Data are processed with automated tools and the processing is based on the User’s consent, on a contract of which the User is a party or on contractual measures connected to it.
  • propose a complaint. The User can lodge a complaint with the competent personal data protection authority or act in court. (link to the Italian Supervisory Authorit link alla pagina del Garante);


When Personal Data is processed in the public interest, in the exercise of public authority to which the Holder is invested or to pursue a legitimate interest of the Owner, Users have the right to oppose the processing for reasons related to their particular situation.
Users are reminded that, if their data are processed for direct marketing purposes, they can oppose the processing without providing any reasons. To find out if the Owner deals with data for direct marketing purposes, Users can refer to the respective sections of this document.

Requests should be addressed to the Data Controller.
All requests should be emailed to zaffiria@comune.bellaria-igea-marina.rn.it  or sent to Centro Zaffiria, Via Lamone 18, 47924 Rimini (Italy).


Further information in relation to the processing of Personal Data may be requested at any time to the Data Controller using the contact details.


The Data Controller reserves the right to make changes to this privacy policy at any time by informing Users on this page and, if possible, on this Website as well as, if technically and legally feasible, by sending a notification to Users through one of the contact details held by the Holder. Please therefore consult this page regularly, referring to the date of the last modification indicated at the bottom.

If the modifications concern treatments whose legal basis is consent, the Controller will collect the User’s consent again, if necessary.

Updated: 25th May 2018


“Impariamo insieme”
Alberto Manzi’s TV show
to teach literacy to immigrants

Alberto Manzi was one of the most famous Italian teachers in the last decades, mainly known for having conducted the successful television show “Non è mai troppo tardi” (It’s Never Too Late) between 1960 and 1968, which managed to get literacy teaching to almost a million and a half Italians, and was later reproduced abroad in 72 countries.

Manzi used to conceive the scholastic class as a “laboratory” for the formation of concepts; the principles that guide his activity were:
– continuously feeding the curiosity that bring children to want to know new things;
– assuming that children sometimes know about a certain topic and to start from it for the didactic action;
– using dialogues and discussions more than frontal lessons.

Throughout his entire career as a simple elementary teacher he always showed a special interest in radio and television, which he considered suggestive communication means. In radio he conducted “La radio per le scuole” (Radio for schools) untill 1996 when he started “Curiosità della lingua italiana” (Curiosities on the Italian language). For TV, we already mentioned the famous “Non è mai troppo tardi”, but he also conceived and conducted “Snip-snap” (1962), “È vero che?” (Is it true that?, 1966), “A vele spiegate” (With unfolded sails, 1967), “Non vivere copia” (Don’t live as a copy, 1982), “Fare e disfare” (Doing and Undoing), “Educare a pensare” (Educating to Think, 1986).

The latest television show by Manzi is “Impariamo insieme”, broadcasted in 1992 and aimed at teaching Italian to non-EU citizens.
Organized by the Education Department of RAI (Italian radio-television), the immigrants to whom the show was addressed have learned 300 words of the Italian language, through 60 episodes of 15 minutes each, dealing with 5 different daily topics: food, human body and national health service, Italian institutions, home and the urban environment, and clothing.


It was a precious opportunity to make immigrants feel less excluded from our social context because of communicative incapacity.
Manzi was also convinced that “Impariamo insieme” could also be useful to Italians themselves who would then realized how difficult it is for foreign citizens to express themselves and to be understood in an unknown language.

Here on the left the first sheet of the show proposal Manzi sent to RAI.


Together to learn to communicate with each other (read – write)
to know the world where we live,
the people we live with,

by abandoning the mental passivity of the television public and by be active instead, building together our culture and our knowledge, so that, getting to know each other as well as everything around us, we could live in the best possible way.

to communicate:
write in our language
– the ways to write
– how to write to …
understand the meaning of words
– the phrasal structures
– the idioms
– how to read
– how to understand what you read
– know how to summarize

to know:
the words and stories that they include
(television: what is it
how it was born
how it works…)
this week happened that…
(simplification of the most striking event of the week in historical-geographical scientific terms)
we live near…
together with…
the different ways to communicate
everyone’s questions, everyone’s answers
(anyone can call to ask, anyone can call to answer, the anchor-man summarizes or explains…)

to communicate: 10-minute daily meetings
to know: a 30-minute weekly meeting

to communicate: recorded broadcast (in a day you can record the four weekly meetings)
to know: live from the studio


Unfortunately, the program did not succeed, probably because of the scheduling at lunch time, a moment when immigrants in need to work could unlikely watch TV. It was the last television project of Alberto Manzi.


Privacy Policy

Privacy statement
This is the privacy policy of Migrantliteracies.eu in order to purchase from us, you must agree to the terms of this privacy policy and the use of your personal data in a form consistent with this privacy policy.

You should review the following statement prior to submitting any personal information to this website.

This Website is hosted and operated by Zaffiria Società Cooperativa Sociale, via Lamone 18/D 47924 Rimini, PI: 03480410400

Zaffiria Società Cooperativa Sociale respect the privacy of our partners and suppliers of products or services, clients, and their customers. The purpose of this Privacy Statement is to provide you with information concerning our services, the types of information we are provided by third parties or obtain ourselves through your visits to our Website, how we use that information, whether we disclose the information provided to us to others, and the options you have with regard to the use and correction of that information. Although privacy laws can, from jurisdiction to jurisdiction, directly conflict with each other, our goal in handling personal information provided to us is to comply with applicable data protection and privacy laws worldwide and to offer users of our Website notice, choice, consent, security, data integrity, access, and enforcement with regard to personal information. Zaffiria Società Cooperativa Sociale strives to provide protection for your personal information no matter where that information is collected, transferred, or retained.

Zaffiria Società Cooperativa Sociale provides its partners and suppliers with a variety of fulfillment, support and E-commerce related services. Some of these services may be provided through sites bearing our partners’ and suppliers’ names and trademarks and are not in the sole control of Zaffiria Società Cooperativa Sociale.

Use of Personal Information
Personal information provided to us will primarily be processed on our computer servers located in Italy.

However, in some cases (where it is necesssary to do so) such information may be transmitted or made available to (I) employees or servants of Zaffiria Società Cooperativa Sociale or third-parties providing services to Zaffiria Società Cooperativa Sociale or (II).

We will use the personal information provided to us for the following:

  • to take, process or deliver your order, process or obtain payment or notify you of the status of your order;
    in connection with keys, access codes or other information as may be required to permit you to access our sites to receive products, updates or services;
  • the screening of the order by a validation system to prevent fraudulent orders;
  • to facilitate the renewal of subscriptions for products or services;
  • to provide you with effective customer service and/or technical support;
  • to monitor service or purchasing patterns;
  • to send you, with your consent, newsletters or promotional emails or undertake other promotional activities;

We will observe applicable law and take all reasonable steps to ensure any person or entity receiving personal information for the purposes described above, are obligated to protect and keep secure the personal information on your behalf.

By submitting your order either to our company or to us you consent to the use of your personal information as set forth above, we engage to provide services in connection with your transaction.

Collection of Personal Information
Personal information means any information or data that may be used to identify an individual, and may include but is not limited to your name, physical or email address, phone number, type of hardware or software you own, credit card details, and other information required to provide you with the product, service, or support requested. Zaffiria Società Cooperativa Sociale may receive and process personal information provided by you in the following situations:

  • requesting information about products and services;
  • entering a contest or promotion;
  • ordering newsletter or other informational tools;
  • where you submit an order;
  • purchasing, downloading and/or registering products;
  • and/or signing up for additional services;
  • for the purposes of verification of your identity or fraud prevention purposes.

In all cases however, we will ensure that personal information shall always be obtained from you on a fair basis and in accordance with applicable law.

Management of Personal Information
Zaffiria Società Cooperativa Sociale tries hard to keep personal information accurate and up-to-date. If you find that your personal information is not accurate, please let us know in writing. Without prejudice to your rights of access and other rights in relation to your personal information under applicable law, Zaffiria Società Cooperativa Sociale will use best efforts to investigate your concerns after we receive your inquiry and make the necessary corrections, additions and/or deletions.

Zaffiria Società Cooperativa Sociale websites and online services use “cookies” and other tracking technologies such as web bugs. Cookies are text files that are placed on your computer when you visit our web pages to make interacting with our websites faster and easier. They help us deliver the service you have requested and help us improve your experience of our site. For example, we use cookies to help identify and resolve errors, and to show related products when you browse. These cookies do not harm your computer.

What if I Disable Cookies?
Because we use cookies across our websites, disabling them will prevent you from using parts of the sites. If you do not want cookies, you can set your browser to reject cookies or to notify you when any website attempts to place a cookie in your browser.

How do I Disable Cookies?
Although cookies are harmless, we understand that you may feel uncomfortable with them being sent without your explicit permission. To learn how to restrict or block cookies through your browser, see your browser’s Help.

Information Collected
The cookies used on our websites have been placed in categories, based on the guidelines found in the International Chamber of Commerce UK Cookie guide (PDF).

Category 1 – Strictly Necessary Cookies
These cookies are essential to enable you to browse our websites and use the features. Without these cookies, services like the shopping cart will not work.

Category 2 – Performance Cookies
These cookies collect information about how you use our websites – for instance, which pages you visit most. This data may be used to improve our websites. Shopatron uses Google Analytics to collect this performance information. We may also use performance cookies to let affiliates know if you came to one of our websites from an affiliate and if your visit resulted in the purchase of a product, including details of the product purchased. These cookies do not collect information that identifies you. The information collected is merged for many users and is therefore anonymous.

Category 3 – Functional Cookies
These cookies allow our websites to remember the choices you make while browsing. For instance, we may store your region in a cookie to ensure that we show our website for your country. They may also be used to keep track of featured products or videos you may have already viewed to avoid repetition. The information these cookies collect will not personally identify you, and they cannot track your browsing activity on other websites.

Want to Know More?
If you want to learn more about cookies in general and how to manage them, visit AboutCookies.org. Please note that we cannot be responsible for the content of external websites. Alternatively, you can search the Internet for independent information on cookies.

Children’s Privacy
This site is not aimed to attract children and its objective is not to collect personal information from children. Anyone under the age of 18 should not use this site unless supervised by an adult. Zaffiria Società Cooperativa Sociale goal is to comply with applicable laws and regulations relating to collection and use of information from children.


Our Priorities

The most relevant priority of this project is the research and development of innovative practices in the use of ICT in the effective teaching of Literacy to migrant adults (refugees, newly arrived migrants, asylum seekers, young adult migrants and migrant women), by testing and implementing innovative practices in the field, using participatory approaches and through the development of guidelines that are usable and useful on a European scale.

As Language learning is an inevitable step towards integration, one of the goals set by the Common Basic Principles, so are in our highly digitalized societies, digital skills. With the development of toolkits for language learning with the use of ICT and media, the project aims to develop double learning paths, which permit migrants to acquire two sets of competences which enhance their integration.

A further relevant priority of this project is the development of innovative methodologies for the integration of media and digital literacy in the education of migrant adults, fostering so social inclusion development of social, civic, intercultural competences, media literacy and critical thinking, also combating discrimination, segregation, racism, bullying and violence. The project brings together adult education institutions and institutions working in the media education field, building so synergies between formal, non-formal and informal learning, providing so powerful leverage for the effective development of media literacy and critical thinking.
In line with the “Paris Declaration” adopted in March 2015 and the Council Conclusions on Inclusion in Diversity to achieve a High Quality Education for all, adopted on January 2017, one further important objective of the project is the training and the development of E-learning training modules for teachers, educators and other teaching staff working in the field of adult education with adult migrants, and developing innovative “tools” with which to teach literacy with the innovative practices in the use of ICT and media, as well as developing media and digital literacy competences. The project foresees the assessment and extending of educators competences, developing bottom-up and collaborative pathways and activities that better prepare and deploy the education and training of professionals for equity, diversity and inclusion. A base methodology here for will be the active methodology, in Italy very appreciated for its educational attainment, of Alberto Manzi (Teacher with great experience in using television and media to promote literacy in Italy as well as in South America).


The Project

The partnership of the project is made of 9 partners from 8 countries – Belgium, Estonia, Italy, Germany, the Netherlands, Poland, Slovakia and Spain – which face the same diversity and complexity of migration representative for Europe.

Here the brochures for print in different languages for download: NL,EN, ET, DE, IT, PL, SK, ES.
How to fold the brochure.

One of the main objectives of this project is the analyzing of best practices and methodologies of adult migrant literacy programs in the countries of the partnership and the development of innovative practices, including the creative use of ICT for language learning, using for example mobile devices and social media: APPs, Whatsapp, videogames, etc.

Here for partners will build 2 focus groups: one on the innovative use of ICT in Literacy Teaching Institutions and a second on Media/ Digital Literacy practices in non formal adult education as well on the use adult migrants make of social media, digital tools and internet.
A further objective is the development of innovative methodologies for the integration of digital literacy in migrant adult education (refugees, newly arrived migrants, asylum seekers, young adult migrants and migrant women). Traditional definitions of literacy have focused on skills relating to numeracy, listening, speaking, reading, writing and critical thinking, with the end goal being developing active thinkers and learners who are able to engage in society in effective and meaningful ways.

With the development of national toolkits for the teaching of Literacy and Digital Literacy to migrants, the project aims to develop multiple learning paths, embedded in the national contexts of the partner countries of the project, providing so innovative tools for Educators and Teachers working in the field. For this the project foresees the elaboration and experimentation with the students in the second year of the project.

As educators working with adult migrants are often a kind of migrants themselves – “digital migrants” – objective of the project is to train educators working in the field of adult education, develop their media and digital literacy competences and to develop a MOOC, which will be available in the webpage of the project and beyond the project end in English. For this the project foresees two stages of training: In the first year of the project 2 transnational learning and teaching activities and national teacher trainings. In the second year a 3rd LTT and the development of an online course (MOOC).

The third year of the project will be dedicated to the dissemination events of the 8 national toolkits, the MOOC and the final European Conference.